Privacy Policy
This Privacy Policy describes how Heritage Costumes (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
As you browse, we also collect information about the pages or products you view, what websites or search terms referred you to our site, and how you interact with the site.
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you regarding your order
Provide customer support
Screen orders for potential risk or fraud
Improve and optimize our website and customer experience
Send updates or promotional emails (only if you have opted in)
Sharing Your Information
We share your personal information with trusted third parties to help us operate our business. This includes:
Shopify (our ecommerce platform)
Payment processors (to securely process transactions)
Shipping carriers such as USPS and UPS (to deliver your order)
We may also share information if required by law or to protect our rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how customers interact with our website.
You can choose to disable cookies through your browser settings, but this may affect certain features of the site.
Your Rights (California Residents)
If you are a California resident, you have the right to:
Request access to the personal information we have about you
Request correction or deletion of your personal information
Request that we do not sell your personal information
To make a request, please contact us using the information below.
We do not sell your personal information.
Data Retention
We retain your personal information for our records unless and until you ask us to delete it, except where we are required to retain it for legal or business purposes.
Security
We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us at: contactus@heritagecostumes.com
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