Contact Us
Contact Us
Thank you for visiting Heritage Costumes. We’re here to help and are happy to assist with any questions regarding our products, sizing, or orders.
Please note that Heritage Costumes is an online-only business. We do not operate a retail storefront and do not offer phone support. All inquiries must be submitted through the contact form located at the bottom of this page.
Customer Support Hours
Monday – Friday: 11:00 AM – 3:00 PM (PST)
Closed: Saturday, Sunday, and Federal Holidays
All messages are responded to within 48 hours during business days. Emails are only answered during support hours.
Business Address
Heritage Costumes
1423 Marcelina Ave
Torrance, CA 90501
This address is for business purposes only. We are not open to the public.
Before You Message Us
Many common questions can be answered quickly by reviewing the information already provided on our site:
Product Details- Each product page includes a full description outlining exactly what is included with your costume.
Sizing Information- Size charts are provided as photos within each product listing to help you choose the best fit.
Store Policies (Shipping, Exchanges, and More)
Reviewing these sections first can often provide immediate answers and help you avoid waiting for a response.
Contacting Us
If you still need assistance, please use the contact form below. Be sure to include as much detail as possible so we can help you quickly and accurately.
We appreciate your patience and look forward to assisting you.