Shipping policy

 

Shipping Information

Standard orders are typically processed and shipped within 2–3 business days.

For rush orders (Next Day, 2-Day, Priority, or Express), orders placed before 1:00 PM PST Monday through Thursday will ship the same day. Orders placed after 1:00 PM PST Monday through Thursday will ship the next business day. Orders placed after 1:00 PM PST on Friday or over the weekend will ship the following Monday, excluding federal holidays.

We do not ship on federal holidays.

Estimated delivery times (after processing):

Next-Day Shipping: Delivered 1–2 days after processing
2-Day Shipping: Delivered 2–3 days after processing
Priority & Express Shipping: May include Saturday delivery and are recommended for the fastest service
Free Shipping: Shipped using the most efficient method available

All orders are shipped via UPS or USPS.

You will receive an order confirmation email once your order is placed. A second email with tracking information will be sent once your order has shipped. Orders can be tracked at www.usps.com or www.ups.com.

Once an order is placed, we are unable to make changes to the address, size, or items ordered.

Delivery times are not guaranteed and may be affected by carrier delays, weather conditions, or other unforeseen events.

Shipping fees are non-refundable for refused or undeliverable packages. If a package is returned due to customer error, including an incorrect shipping address, reshipping fees will apply. If reshipping is declined, the original shipping cost will be deducted from any refund issued.

If tracking shows a package as delivered but it has not been received, please contact your local USPS or UPS office to file a claim. Once a claim has been filed, please email us the claim number so we can assist with follow-up.

Order Changes and Cancellations

Once an order is placed, it cannot be canceled through the website.

If you contact us within 24 hours of purchase, we may accept a return of the unopened package and issue a refund, minus the original shipping cost. Shipping charges are non-refundable.